Went in to have a radiator leak fixed and a rattling noise in the rear fixed. They fixed the radiator leak, but they didn't fix the rattling noise which is why I went in to get it fixed. They charged me 1200 dollars for the work that wasn't resolved. They said the noise was due to a piece of hardware missing in the rear caliper so they changed my rotors and brakes. That didn't fix the issue. After I got my car back the first time obviously I noticed the rattling noise, but my traction light and over heating light were on the dash. So I called and let them know. They told me to bring it back. After I picked it up the second time they told me the lights on the dash was due to a sensor they changed. They said nothing was wrong with the old one so they put it back on and refunded me 50 dollars. (Why charge me for unnecessary work then?) Overall, not satisfied with their work, will not be returning. They overcharged me for work that wasn't fixed. My car still sounds like a marble in a soda can. Thanks for taking my money Milts!! Update:7/10/2024They are trying to justify items in the car to account for metal on metal noise on the outside of the car that stops when the brake is pressed. The wing is plastic and makes a plastic on plastic noice. Don't know about you, but metal on metal and plastic on plastic are very different and distinctive. They never told me once to clear out my car and take it for a test drive. They are lying to make it seem like they are right, but they're not. It's as simple as admitting you messed up and be an accountable adult. You trying to justify other things that have nothing to do with the job I PAID YOU FOR is childish and makes you look cheap and childish. Lease take care of your customers in the future and fix the initial problem they come to you for. I specifically wanted this noise gonna and it's not done instead I paid for a brake and rotor change and a false diagnostic that didn't do jack!
Our apologies for a less than satisfactory visit. We requested the vehicle have all personal items removed from the interior. This way the vehicle can be free and clear of items that were also causing noise and we could go on a test drive together to identify the specific noise. We also identified your rear wing was extremely loose and needs to be addressed when you return.
- Milt's Service Garage